Shipping & Returns
Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive.
Orders are processed Mon-Fri during normal business hours.
Shipping estimates on over-sized items are subject to change at any time. We will contact you if the cost of shipping an over-sized item varies from the estimate given.
Items over 12" are considered over-sized and may be marked as such, however, we are all human and some items might be missed. We reserve the right to modify shipping rates at any time.
Haz-Material Shipping Policy:
Lithium Batteries less than 20AH are classified as a Hazardous Material and can not be shipped Expedited. It will be shipped separately Standard Ground. Unable to be shipped outside of the Contiguous United States.
Lithium Batteries greater than 20AH are classified as a Hazardous Material and can not be shipped Expedited. Additional Haz Mat fees are required and added to the price of the product. Shipping will also be added to the order. It will be shipped separately Standard Ground. Unable to be shipped outside of the Contiguous United States.
Due to increased brokerage fees and shipping costs, we no longer ship outside the United States. Our International Customers have had success using third-party freight forwarders.
We understand that sometimes, for whatever reason, the item you needed yesterday, is no longer needed today. So for that reason, we will accept return on any item that we normally stock. Just return it to us within 30 days of your order. We can even arrange return freight for you. Just pack the item in it's original package and we'll send you a return label. Return shipping charges will be deducted from your refund.
We just require a couple of courtesies. We will not take back used, installed or tried items. Items must be resalable and in their original packaging. You do not need a return authorization, but we need to be informed via e-mail, phone or whatever so that we can expect the item and credit the correct account in a timely manner when it gets here. Please include a copy of your invoice with the return. We do reserve the right to refuse and return any items that we find to have been installed, are used, or do not meet the above return criteria. Special order items, used boats, and consignment items are not returnable.